Take your
chargeback rate
from 1.5% to 0.2%
Everything related to dispute prevention, chargeback management, and recovery in one place. Detect risk early, act before disputes escalate, and maintain visibility across your chargeback operation from a single platform.
Before the Dispute: Deflection
Reduce customer confusion before a dispute is even created.
Give cardholders better transaction clarity and consumer-facing transaction insights that reduce confusion-based disputes and friendly fraud before they turn into formal chargebacks.
Pre-Chargeback: Alerts and Prevention
Receive early warnings and act before disputes escalate.
Use real-time Ethoca and Verifi alerts to spot risk early, issue refunds when needed, and intervene before a chargeback is filed. Stay below critical monitoring thresholds and support prevention workflows with tools like Visa Compelling Evidence 3.0.
Post-Chargeback Recovery and Representmentv
Fight back against invalid disputes and recover lost revenue.
Track disputes in one place, maintain visibility across cases and outcomes, and use available evidence to challenge invalid chargebacks and reduce losses from friendly fraud.
Take control of your
payments and revenue.
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Who Is It For
High-risk e-commerce brands
For merchants dealing with elevated dispute rates, processor scrutiny, or fragile payment setups.
Subscription-Based Businesses
For brands exposed to recurring billing disputes, customer confusion, and friendly fraud risk.
Merchants operating on Stripe, Shopify Payments, or multiple MIDs
For businesses that need to keep dispute ratios under control to avoid restrictions, payout holds, or account shutdowns.
Latest articles,
case studies, and product updates
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